Betting Rules

1. General betting requirements

By using the betting or gaming services available through All Spins Win Casino, you confirm that you have read and understood the rules that apply to your activity. You are responsible for checking the relevant information before placing a bet. Rules may differ between games, markets, promotions and other products, so the information shown on the applicable page should always be reviewed before you proceed.

You must use the website only where online gambling is lawful and available to you. Players in Australia should make their own enquiries about the laws that apply in their state or territory and must comply with all applicable Australian laws. We may restrict or refuse access where required by law, regulation, our internal controls or the rules of a particular product.

You must be of the required legal gambling age and provide information that is accurate, current and complete. An account must be used only by the person to whom it belongs. You must not allow another person to access your account, place bets on your behalf or use your payment method without proper authority. You are responsible for keeping your login details secure and for notifying us promptly if you believe your account has been accessed without permission.

• Only one person may use an individual account unless otherwise permitted under the applicable terms.
• You must not create an account using a false identity, misleading information or another person’s details.
• You must not use the website for unlawful activity, fraud, money laundering or any activity that may compromise the integrity of betting.
• You must not interfere with the website, its software, security features, results or records.
• You must not use automated tools, bots, scripts or other systems to gain an unfair advantage unless expressly authorised.

We may carry out identity, age, payment and source-of-funds checks. These checks may be completed when an account is opened, before a transaction is processed, when a withdrawal is requested or whenever further information is reasonably required. If requested information is not supplied, is incomplete or cannot be verified, access to betting or account functions may be limited while the matter is reviewed.

You are responsible for reading the information displayed on the website before using a product. This includes the applicable stake requirements, odds, game instructions, market conditions, settlement information, account restrictions and any other terms that may affect your transaction. If you do not understand a rule, you should seek clarification before placing a bet.

3. Results, settlement and cancellations

Bets are settled using the official result or settlement information applicable to the relevant event, game or market. The rules displayed for that product determine which result is used, how a winning or losing outcome is calculated and how any void, draw, tie or incomplete result is treated. Where a game has its own rules, those rules apply in addition to these general Betting Rules.

A result may be updated after initial settlement if reliable information shows that the original result was incorrect or incomplete. If a correction changes the outcome, the account balance may be adjusted to reflect the correct settlement. We may also reverse a settlement where it was caused by a technical problem, an obvious error, a processing error or a breach of the applicable rules.

• If an event or game is cancelled, abandoned, postponed or materially changed, the relevant product rules will determine whether bets remain valid, are carried forward or are voided.
• If an event does not take place within the period specified by the applicable rules, affected bets may be cancelled or settled as void.
• If a participant, selection or market is withdrawn, the treatment of affected bets will depend on the rules for that market or product.
• If a result cannot be confirmed reliably, settlement may be delayed until suitable information is available.
• Where a bet is voided, the stake is generally returned unless the applicable rules state otherwise.

Settlement information may be provided on the website, in your account history or through other available account notices. It is your responsibility to check the status of your transactions. A displayed balance is not necessarily final if a transaction is subject to verification, a payment reversal, a correction or a review.

Where a winning amount is due, payment remains subject to account verification, applicable limits, payment checks and the relevant Terms and Conditions. We may withhold or review a payment where required to comply with legal obligations, prevent fraud, confirm account ownership or investigate activity. No payment should be treated as final until the transaction has been properly processed.

If a bet is cancelled or voided, the way the stake is handled will depend on the relevant product rules. A selection of bets may be treated differently from a single bet, particularly where one part of a transaction is affected by a cancellation, postponement or change. Always check the specific rules for the product before placing a bet.

5. Responsible betting and rule updates

Betting should be treated as entertainment, not as a way to make money or recover losses. Only use money you can afford to lose and set personal limits for time and spending before you begin. Never chase losses, borrow money to gamble, gamble to deal with stress or allow betting to interfere with work, study, relationships or daily responsibilities.

• Set a budget and stop when the budget has been reached.
• Take regular breaks and avoid betting when affected by alcohol, drugs, anger or distress.
• Use available deposit, spending, time or activity controls where offered.
• Consider a temporary break or account closure if betting no longer feels enjoyable or manageable.
• Seek independent support if you are concerned about your gambling or someone else’s gambling.
• Do not attempt to avoid a restriction by creating another account or using another person’s account.

Responsible gambling tools may be requested through the available account or support channels. A request may affect access to some or all betting services. We may take action where we identify behaviour that suggests a player may be at risk of gambling-related harm. Any restriction should be treated seriously and should not be bypassed.

If gambling is causing financial, emotional or relationship problems, consider stopping and seeking help from an independent support service. You may also wish to speak with a qualified health professional or a trusted person. Gambling should never be used as a solution to financial difficulty or personal distress.

These Betting Rules may be updated from time to time to reflect changes to the website, products, legal requirements, risk controls or operating procedures. The version displayed on the website applies to activity from the effective date shown with the updated rules, unless a different application is required by law. You should review this page regularly and check the specific rules shown before placing a bet.

If there is an inconsistency between these general Betting Rules, the Terms and Conditions and a specific game or market rule, the more specific rule will generally apply to that game or market, subject to applicable law. If you are unsure about any requirement, do not place the bet until you have obtained clarification through the available support process.